Privacy Policy

Last Updated: June 6, 2025

At Soember Bahagia Fest, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our services on this website.

1. Information We Collect

We may collect personal information from you when you:

• Create an account on our website

• Purchase concert tickets

• Fill out a contact form

• Subscribe to our newsletter

The information we collect includes:

• Full name

• Email address

• Phone number

• Billing/shipping address

• Payment information (processed through a third-party provider and not stored on our servers)

2. Use of Information

We use your information to:

• Process and confirm ticket purchases

• Send confirmation emails and event details

• Provide customer support

• Send updates or promotions (if you opt-in)

• Improve our website services and features

3. Information Protection

We are committed to safeguarding your personal information. We use appropriate encryption and security protocols to prevent unauthorized access, disclosure, or modification of your data.

4. Sharing Information

We do not sell or rent your personal information to third parties. We only share it with trusted third parties for purposes such as:

• Payment processing (e.g., payment gateways)

• Ticket delivery or confirmation

• Legal obligations or official authority requests

5. Cookies

Our website uses cookies to:

• Store user preferences

• Understand visitor behavior to improve our services

• Provide relevant advertisements (if any)

You may disable cookies via your browser settings, though it may affect website functionality.

6. Your Rights

You have the right to:

• Access your personal information

• Update or delete your information

• Withdraw consent to data usage (e.g., unsubscribe from the newsletter)

To exercise your rights, please contact us at the email listed below.

7. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated date.

8. Contact Us

If you have any questions regarding this policy, please contact us at:

📧 Email: soemberbahagia@gmail.com